MEPCO Head Office Multan – Address and Contact Information
The Multan Electric Power Company (MEPCO) is one of Pakistan’s largest electricity distribution companies, serving millions of customers across South Punjab. Whether you want to report a power outage, inquire about your bill, or request a new connection, having the MEPCO contact number and accurate head office details is essential. In this guide, we’ll share everything you need to know about MEPCO’s head office in Multan, including its address, contact numbers, and how you can reach out for assistance.
Understanding MEPCO and Its Importance
The Multan Electric Power Company (MEPCO) operates under the Water and Power Development Authority (WAPDA) and supplies electricity to over 13 districts in South Punjab. It plays a critical role in maintaining power infrastructure, managing connections, and ensuring uninterrupted electricity for homes, businesses, and industries.
Customers often need to contact MEPCO for services like new meter applications, billing complaints, or fault reporting. Knowing the correct MEPCO contact number can save you time and ensure that your issue reaches the right department quickly.
MEPCO Head Office Multan – Complete Address and Contact Details
The MEPCO Head Office is located in the heart of Multan city, making it easily accessible to residents and nearby districts.
Official Address:
MEPCO Head Office,
Khanewal Road, Multan, Pakistan.
MEPCO Contact Number (Head Office):
061-9220273
Helpline (for all customers):
0800-63726 (Toll-Free)
Fax:
061-9220313
Email:
complaints@mepco.com.pk
Office Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 1:00 PM
(Sunday Closed)
If you face any electricity-related issue, you can reach the MEPCO contact number during office hours for immediate support.
MEPCO Regional Offices and Their Contact Numbers
While the Multan head office handles top-level administration, regional offices manage operations across different districts. Each division has its own helpline and complaint center to ensure quick response times.
Regional Offices Include:
- Multan Circle
- Bahawalpur Circle
- Dera Ghazi Khan Circle
- Vehari Circle
- Sahiwal Circle
- Rahim Yar Khan Circle
Each circle is managed by an Executive Engineer who supervises complaint handling and maintenance work. You can contact the local office if you have issues such as voltage fluctuations, faulty meters, or new connection requests.
Services Available at MEPCO Head Office Multan
The head office provides multiple services designed to facilitate consumers effectively.
New Connection and Load Management
Consumers can apply for new electricity connections, load extensions, or category changes directly at the head office.
Complaint Registration and Resolution
If your local complaint center fails to resolve your issue, the head office can escalate your case for prompt resolution.
Billing and Payment Queries
Incorrect bills, duplicate charges, or meter reading issues can be resolved through the MEPCO contact number or by visiting the billing section at the head office.
Fault and Outage Reporting
You can report power breakdowns or electrical faults to the technical department through the helpline or by visiting the head office.
How to Check Your MEPCO Bill Online
In today’s digital age, MEPCO has made it easier than ever to access your electricity bills online. Instead of visiting the office for every billing concern, you can use the MEPCO Online Bill Check feature to view, download, or print your bill instantly.
Simply enter your 14-digit reference number, and your bill details will appear within seconds. This online system allows you to check due dates, total amounts, and previous payments from anywhere.
You can also explore Online Bill Check options for other electricity companies across Pakistan. It’s a convenient and time-saving way to manage your utility payments.
MEPCO Helpline – Quick Assistance for All Customers
The MEPCO contact number and helpline are available for customers facing urgent issues like:
- Power outages or load shedding updates
- Faulty meters or transformers
- New connection tracking
- Complaint follow-ups
When calling the helpline, make sure you have your 14-digit reference number and CNIC ready. This helps customer support identify your account quickly and offer targeted assistance.
Online Complaint Registration with MEPCO
If you prefer digital communication, MEPCO also accepts complaints through its online platform. You can visit the official MEPCO website and fill out the complaint form by providing your name, consumer number, and issue details.
After submission, a complaint ID will be issued for tracking. You can later contact the MEPCO contact number to check the status of your complaint.
Tips for Effective Communication with MEPCO
When contacting MEPCO, especially for billing or technical issues, keep these points in mind:
- Always note your complaint reference number for future tracking.
- Be specific about your issue—mention date, area, and meter number.
- Keep a record of call times and representative names.
- Use email or the online portal for written proof of communication.
These small steps ensure your problem is addressed efficiently without repeated visits.
Why It’s Important to Know the MEPCO Contact Number
Having the MEPCO contact number on hand can make a big difference during emergencies. Power disruptions or billing errors can occur anytime, and immediate communication with MEPCO can prevent delays in resolution.
Moreover, MEPCO’s dedicated helpline ensures that customers from rural and urban areas receive equal attention. From small households to large industries, every consumer benefits from quick access to MEPCO support services.
Future Plans and Modernization Efforts by MEPCO
MEPCO continues to modernize its operations through smart grid technology, improved billing systems, and enhanced complaint management. The introduction of online platforms such as MEPCO Online Bill Check reflects their commitment to customer convenience.
Future upgrades include smart meters, mobile applications, and real-time outage updates, all aimed at improving user satisfaction and energy efficiency.
FAQs
What is the MEPCO contact number for complaints?
You can call the MEPCO helpline at 0800-63726 to register complaints about electricity or billing issues.
Where is the MEPCO head office located?
The MEPCO Head Office is located on Khanewal Road, Multan, Pakistan.
How can I check my MEPCO bill online?
You can check your bill using the MEPCO Online Bill Check feature by entering your 14-digit reference number.
What is MEPCO’s working schedule?
The office operates from Monday to Friday (9:00 AM – 5:00 PM) and Saturday (9:00 AM – 1:00 PM).
Can I contact MEPCO through email?
Yes, you can email your complaints or queries to complaints@mepco.com.pk.
Does MEPCO have a mobile app?
Currently, MEPCO’s digital services are primarily web-based, but a mobile app is expected in future updates.
The MEPCO Head Office Multan serves as the central hub for all customer support, administration, and complaint resolution. Whether you’re facing power issues or need assistance with your bill, the MEPCO contact number and helpline are your best resources for quick help.
