Complete Guide to IESCO New Meter (IESCO)
Getting a new electricity connection can seem complicated if you’re not familiar with the process. Whether you’ve just built a new house or are shifting your business, understanding how to apply for an IESCO new meter is essential. The Islamabad Electric Supply Company (IESCO) is responsible for providing electricity to Islamabad, Rawalpindi, Attock, Jhelum, and Chakwal regions. Applying for a new meter under IESCO has become easier with online services, but it still requires careful attention to documents, fees, and verification steps.
This complete guide explains everything you need to know about applying for an IESCO new meter, including eligibility, required documents, the online application process, estimated charges, and tips to avoid delays. By the end, you’ll have a clear roadmap to successfully obtain your new connection.
Understanding IESCO and Its Role
The Islamabad Electric Supply Company (IESCO) is one of Pakistan’s major electricity distribution companies, operating under WAPDA. It supplies electricity to over 3.2 million customers in the Islamabad region and surrounding districts. The company’s mission is to provide reliable, efficient, and transparent power distribution services.
If you are moving into a new house, constructing property, or opening a shop, you must apply for an IESCO new meter to get legal and safe electricity supply. Using an unauthorized or illegal connection can result in heavy fines or disconnection.
Eligibility for a New IESCO Meter
Anyone who owns or legally occupies property in an IESCO service area is eligible to apply for a new connection. However, the premises must be free of any outstanding dues or illegal connections. If a previous connection was disconnected due to unpaid bills or theft, you will first need to clear those issues before applying for a new meter.
You can check your previous bills and dues easily through the IESCO Online Bill Check portal before beginning the process.
Documents Required for an IESCO New Meter
Before you begin the application, prepare the following documents to ensure a smooth process. Incomplete or incorrect paperwork is the most common cause of delay.
- Copy of CNIC (Computerized National Identity Card) of the applicant.
- Ownership proof (sale deed, allotment letter, or lease agreement).
- Attested copy of the property’s registry or possession letter.
- No Objection Certificate (NOC) from the property owner, if applicable.
- Neighbor’s electricity bill (for verification of area connection).
- Wiring test report (issued by an approved electrical contractor).
- Undertaking that there are no outstanding dues on the property.
- One passport-size photograph of the applicant.
All documents should be clear and legible. If any information appears mismatched, IESCO may reject the application until corrected.
Step-by-Step Process to Apply for an IESCO New Meter
The application process for a new IESCO connection can be done online or through physical submission at the nearest IESCO office. However, the online process is preferred for convenience and speed.
Visit the Official IESCO Portal
Go to the official IESCO or WAPDA new connection website. The portal allows you to fill out the form online, upload documents, and track your application status.
Fill in the Application Form
Provide accurate information, including applicant name, CNIC number, contact details, load requirement (in kilowatts), and address. Double-check all spellings and CNIC digits, as any mistake can cause processing delays.
Upload Required Documents
Scan and upload all necessary documents listed above. Make sure the file size and format match the portal requirements.
Submit Application
After reviewing all details, submit your application. The system will generate a unique tracking number that allows you to monitor your request’s progress.
Site Verification
An IESCO team will visit the premises to verify the address, wiring, and safety compliance. They may also inspect whether the electrical load applied for matches the actual need.
Demand Notice (DN)
Once verification is complete, IESCO issues a Demand Notice, which includes charges for meter installation and connection. You must pay this notice at a designated bank branch.
Meter Installation
After payment, provide proof of payment (copy of the paid Demand Notice) to the IESCO office. The team will then schedule a visit to install the new meter. Installation time varies from 7 to 30 days depending on workload and area.
Estimated Charges for an IESCO New Meter
Charges vary depending on the type of connection and load requirement. Domestic consumers usually pay less compared to commercial or industrial applicants. The total cost generally includes:
- Security deposit
- Service connection charges
- Meter cost
- Installation fee
- Miscellaneous charges (if applicable)
For domestic users, the total cost often ranges between PKR 10,000 to PKR 20,000, while commercial meters can go higher. Always confirm the exact amount on your Demand Notice to avoid confusion.
How to Track Your IESCO New Meter Application
Tracking your new connection request is simple. Use your tracking ID provided at the time of application on the IESCO website. This will show the real-time status — whether your application is under review, awaiting payment, or approved for installation. You can also visit the nearest IESCO Customer Service Center for manual updates.
If you want to keep an eye on your electricity bills after installation, use the Online Bill Check option to download or print your monthly bill without visiting the office.
Common Reasons for Delays in Meter Installation
Delays can happen due to missing documents, incorrect load requirements, or pending dues. Here are the most frequent causes:
- Incorrect or incomplete form details
- Missing property ownership documents
- Unpaid electricity dues at the premises
- Technical or supply issues in your area
- Incomplete wiring test report
To avoid such issues, verify all documents and ensure your wiring is approved by a certified electrician before applying.
IESCO New Meter Types and Categories
IESCO provides different types of meters based on consumer category and usage:
- Single-phase meters for domestic homes with light loads.
- Three-phase meters for large houses or small businesses requiring more power.
- Commercial meters for shops, offices, or markets.
- Industrial meters for factories or production units.
Selecting the correct meter type ensures stable voltage and prevents tripping or overloading issues.
Tips for a Smooth IESCO New Meter Application
To make the process faster and easier, keep these points in mind:
- Always use your own CNIC for registration.
- Make sure your address matches on all documents.
- Pay the Demand Notice promptly after issuance.
- Keep a copy of every receipt and submitted form.
- Regularly check your application status online.
Applicants who follow these simple steps often receive their meters within the official time frame without unnecessary follow-ups.
Safety and Legal Importance of a Registered IESCO Meter
Having a legally registered IESCO meter is not just about paying bills — it’s also about safety and compliance. Unauthorized or “kunda” connections are illegal and can lead to severe consequences, including heavy fines or imprisonment. A registered connection ensures proper metering, safe installation, and protection against electrical hazards.
Moreover, your property value increases when it has an official IESCO meter because it confirms a legal power supply. Whether you plan to sell or rent, this documentation provides peace of mind to future occupants.
Digital Transformation of IESCO Services
IESCO has been improving its digital infrastructure to serve customers more efficiently. From online bill checking to complaint registration, users now have access to multiple services from home. The company’s move toward online meter applications is part of Pakistan’s broader effort to digitize utility management.
You can also verify your monthly usage, download e-bills, and lodge complaints online using their official portal or related tools such as IESCO Online Bill Check.
(FAQs)
How can I apply for an IESCO new meter online?
Visit the IESCO or WAPDA new connection portal, fill out the form, upload your documents, and submit. You’ll receive a tracking number to monitor progress.
How long does it take to install a new IESCO meter?
Usually, it takes between 15 to 30 days after payment of the Demand Notice, depending on your area and verification schedule.
What documents are required for an IESCO new connection?
You’ll need your CNIC, property ownership proof, wiring test report, neighbor’s bill, and a No Objection Certificate if you’re not the owner.
Can I apply for a new meter if there are pending bills on the property?
No, you must clear all previous dues before applying for a new connection. IESCO won’t process the application until the account is settled.
How can I check my electricity bill after installation?
You can use the Online Bill Check feature to view or download your bill every month without visiting the IESCO office.
What should I do if my application is delayed?
Visit the nearest IESCO office with your tracking ID or contact their customer service to inquire about the reason for delay.
Applying for an IESCO new meter no longer has to be a complicated or time-consuming process. With digital tools and a clear step-by-step procedure, you can easily apply from home, submit documents, and track your application until installation. Ensuring accuracy in your form and documents will save time and help you receive your new meter quickly.
For a smoother electricity experience, always stay updated with your billing information through IESCO Online Bill Check. A legal, safe, and efficient connection not only powers your home but also keeps you compliant and protected under national electricity regulations.
