FESCO

FESCO Bill Correction

Complete Guide to FESCO Bill Correction (FESCO)

If you’re a customer of Faisalabad Electric Supply Company (FESCO), facing an incorrect electricity bill can be a stressful experience. Whether it’s an overcharged unit, wrong meter reading, or inaccurate billing details—quick action is necessary to avoid delayed payments or disconnection. In this complete guide, we will walk through how to efficiently handle FESCO bill correction, including the most common issues, step-by-step solutions, and how to submit a complaint online.

Receiving an incorrect electricity bill is more common than you might think, especially in regions with frequent meter changes, manual readings, or system updates. FESCO serves millions of consumers across Punjab, and despite automation, errors do happen. Luckily, the electric company offers several channels to help resolve these billing issues without much hassle.

In this guide, you will learn:

How to identify and correct common bill errors
Where to submit a correction request
How to check your billing details online
Answers to frequently asked questions about FESCO bill correction

Let’s dive into the details and get your bill fixed quickly!

Understanding Common FESCO Bill Issues

Wrong Meter Readings

Incorrect meter readings are one of the most common reasons for bill errors. Sometimes, the meter reader may input wrong values, causing inflated bills.

Extra Charges or Duplicates

At times, consumers are surprised by additional service charges or duplicate bill entries. This often happens due to overlooked adjustments or data syncing issues in the system.

Incorrect Customer Information

Mistakes like incorrect name, address, or consumer number can appear, especially after a meter transfer or reissuance.

Identifying the issue is the first step toward a solution.

Guide to FESCO Bill Correction

Verify Your Bill Online

Before contacting customer support, double-check the bill online. It takes only a few minutes to verify if the error is consistent across platforms.

You can use the FESCO Online Bill Check tool to view your current and past bills. Make sure your reference number is correct while checking.

Visit the FESCO Complaint Cell

If the issue persists, visit your nearest FESCO office or customer service center. Take these documents:

Original bill (printed or mobile)
CNIC copy
Proof of meter reading (picture or noted data)

FESCO staff usually guide you on how to submit the correction request based on the issue.

Call FESCO Helpline

FESCO also operates a 24/7 helpline at 118. You can:

Report billing issues
Request guidance on correction
Get complaint tracking numbers

Submit Online Complaint

You can submit a complaint using online platforms, which is especially useful if you want to avoid office visits.

To check, compare, and manage bills online, use this resource: Online Bill Check which consolidates bill tracking for multiple electric providers including FESCO.

Leverage this to cross-check your FESCO bill details.

Track Complaint Status

Once you’ve submitted a correction request, track your complaint using either the FESCO website or customer helpline. Keep your reference or complaint number handy.

Required Documents for FESCO Bill Correction

For a smooth correction process, ensure you have:

Original electricity bill
CNIC copy (attested if needed)
Application form (provided at the FESCO office)
Proof of meter reading, if applicable
Payment proof if you’ve already paid

How Long Does It Take for a Correction?

Typically, the correction process takes 3–7 working days, depending on the nature of the issue. For complex cases like meter fault investigations, it may take longer.