Complete Guide to Fesco Contact Number (FESCO)
If you live in Faisalabad or nearby regions, you probably rely on Faisalabad Electric Supply Company (FESCO) for your electricity supply. Whether you want to register a complaint, inquire about load shedding, or resolve billing issues, the FESCO contact number is the fastest way to connect with customer support. Knowing the correct helpline can save you time, reduce stress, and ensure your electricity issues are solved quickly.
This complete guide will walk you through all the essential contact details, helplines, and online methods to get in touch with FESCO. By the end, you’ll know exactly how to reach FESCO whenever you need assistance.
Why You Need the FESCO Contact Number
Electricity is an essential part of daily life, and any disruption can cause serious inconvenience. Having the FESCO contact number at your fingertips allows you to report faults, register billing complaints, and get information about your electricity supply without unnecessary delays. It’s not just for emergencies—many people use the helpline for routine queries, like checking their latest bill status or requesting meter inspections.
FESCO Helpline and Customer Support Numbers
FESCO has established a dedicated helpline to make communication easier for its customers. The official FESCO contact number for customer support is 118. This helpline is accessible from any landline or mobile number within the service area.
For billing complaints or technical faults, customers can also dial 041-9220184. These numbers are monitored 24/7, ensuring that help is available whenever you need it.
Regional Complaint Centers
FESCO covers several districts, including Faisalabad, Sargodha, Mianwali, Khushab, Jhang, Toba Tek Singh, and Chiniot. Each district has a regional complaint center where customers can call directly. While the universal helpline 118 works across all areas, regional numbers provide a quicker response for localized issues.
Contacting FESCO for Billing Issues
One of the most common reasons customers call the FESCO contact number is billing. High bills, meter reading disputes, and payment adjustments are frequent concerns. If you want to avoid the wait times of phone support, you can also use the FESCO Online Bill Check service. This official online system lets you check your bill instantly by entering your reference number.
Additionally, you can visit the Online Bill Check portal to view and download duplicate bills for all major power companies in Pakistan.
Alternative Ways to Contact FESCO
Not everyone prefers calling. If you’re unable to connect via the FESCO contact number, there are alternative options available.
Official Website
The FESCO official website provides online complaint forms and service request options. Customers can report meter faults, lodge complaints, and even request new connections through the website.
Social Media
FESCO maintains active social media pages where you can raise concerns. Platforms like Facebook often provide faster responses, as queries are monitored during business hours.
Walk-In Customer Service Centers
For issues that require in-person verification, customers can visit FESCO’s regional customer service centers. These offices handle complaints related to new meter applications, load extensions, and disconnections.
Common Issues Resolved Through the FESCO Contact Number
Calling the helpline is the most effective way to resolve urgent electricity-related problems. Here are some common issues where the FESCO contact number comes in handy:
Power Outages
Unexpected power cuts are frustrating. Reporting outages through 118 helps FESCO identify the affected area faster and restore electricity.
Overbilling and Meter Complaints
If your bill seems inaccurate or your meter is malfunctioning, the complaint number connects you directly with the billing department.
New Connections and Load Applications
Applying for a new meter or load extension often requires follow-ups. Using the helpline ensures your request is processed smoothly.
Emergency Situations
In case of electrical hazards like sparking wires or transformer failures, calling the helpline immediately is crucial for safety.
FESCO Contact Number – Best Practices for Quick Support
To make the most of your call, keep these tips in mind when dialing the FESCO contact number:
- Always have your 14-digit reference number ready.
- Note down your complaint number for tracking.
- Be clear and concise when describing your issue.
- If one line is busy, try the alternate helpline numbers.
Online Services Complementing the Contact Number
FESCO is working towards digitization. While the helpline remains the primary contact channel, online services provide added convenience. Customers can check their bills, apply for new connections, and register complaints digitally. Using the online system reduces the need for repeated calls and provides official tracking of complaints.
FAQs About FESCO Contact Number
How do I contact FESCO?
You can dial 118 for general complaints or 041-9220184 for billing issues. Online services are also available on the FESCO website.
Is the FESCO helpline available 24/7?
Yes, the FESCO helpline operates round the clock to handle emergencies and complaints.
Can I check my FESCO bill without calling?
Yes, you can use the FESCO Online Bill Check portal to view your bill instantly.
What information should I provide when calling FESCO?
You should provide your name, 14-digit reference number, and details of the complaint for quicker service.
Can I lodge a complaint through SMS or WhatsApp?
Currently, FESCO primarily uses the helpline and website, but some regional offices may share SMS complaint numbers.
Knowing the FESCO contact number is essential for every household and business in the region. Whether it’s a power outage, billing complaint, or new connection, having quick access to customer support saves time and reduces frustration.
Instead of waiting in long queues at offices, you can solve most problems through the helpline or online services. To stay ahead, always keep the FESCO contact number saved on your phone and bookmark the Online Bill Check portal for easy access.
