Step-by-Step Application Guide, Address and Contact Information
Applying for a GEPCO new connection is now easier than ever, thanks to the digitized process by the Gujranwala Electric Power Company. Whether you’re a homeowner, a business owner, or setting up an industrial unit, understanding the application process is essential. Many first-time applicants feel overwhelmed by forms, documents, and verification procedures. This guide breaks everything down into clear steps to help you apply smoothly.
What is GEPCO?
Gujranwala Electric Power Company (GEPCO) is a major power distribution company in Pakistan. It supplies electricity to Gujranwala, Sialkot, Narowal, Hafizabad, Mandi Bahauddin, and Gujrat. With millions of consumers, GEPCO offers services like bill payments, complaint registration, and new electricity connections.
Why Apply for a GEPCO New Connection?
A new GEPCO connection ensures access to uninterrupted electricity for your home or business. If you’ve moved to a new house, built a shop, or expanded your industry, applying for a fresh connection is mandatory. GEPCO provides domestic, commercial, and industrial connections under a transparent and monitored system.
Step-by-Step Application Guide for a GEPCO New Connection
Visit the GEPCO New Connection Portal
Applicants can start the process online through the official portal (ENC – Electricity New Connection). This platform helps you fill out the application form and upload documents without visiting the office.
Fill Out the Application Form
Enter details such as applicant name, CNIC, contact number, and address. You must also provide the load requirement (in kW) based on your usage needs.
Attach Required Documents
You will need the following:
- Copy of CNIC (both sides)
- Proof of ownership (registry, allotment, or rent agreement)
- Recent passport-size photograph
- Neighbour’s reference bill
- Undertaking form (available on GEPCO’s website)
Submit and Track Application
Once submitted, you will get a tracking ID. This ID lets you monitor progress through the GEPCO portal.
Site Verification by GEPCO Team
A GEPCO official will visit the site to confirm details, load requirement, and wiring safety standards.
Payment of Demand Notice
If approved, GEPCO issues a demand notice with connection charges. The applicant must pay it at the designated bank.
Meter Installation
After payment, GEPCO installs the electricity meter at your premises. You will then receive the first bill in the next billing cycle.
GEPCO New Connection Fee Structure
The charges depend on load type and category. For domestic consumers, the fee is minimal, while commercial and industrial consumers pay higher charges. Always verify the latest fee schedule from the GEPCO office or official portal.
Processing Time for GEPCO New Connection
The average processing time ranges from 30 to 45 days, depending on the load, verification speed, and demand notice clearance.
GEPCO Offices and Contact Information
GEPCO Head Office – Gujranwala
- Address: 565/A, Model Town, Gujranwala
- Helpline: 055-9200504
- Email: complaint@gepco.com.pk
Regional Offices
- Sialkot Circle: Near Cantt, Sialkot
- Narowal Circle: Circular Road, Narowal
- Gujrat Circle: Bhimbher Road, Gujrat
- Mandi Bahauddin Circle: Phalia Road, Mandi Bahauddin
- Hafizabad Circle: Near Gujranwala Road, Hafizabad
For complaints or queries, you can also call GEPCO’s 118 helpline, available 24/7.
Benefits of Applying Online for a GEPCO New Connection
- Saves time and travel costs
- Real-time application tracking
- Transparent process
- Reduced chances of corruption
Common Issues During Application and How to Solve Them
Application Rejected Due to Missing Documents
Always double-check your attachments before submission. Incomplete documents are the most common reason for rejection.
Delay in Site Verification
If verification takes longer, contact your nearest subdivision office with your tracking ID.
High Demand Notice Charges
Industrial applicants often face higher charges. Ensure your load calculation matches your actual requirement to avoid unnecessary costs.
FAQs About GEPCO New Connection
How can I check the status of my GEPCO new connection application?
Use your tracking ID on the ENC portal to see real-time updates.
What is the average fee for a domestic GEPCO new connection?
It usually starts from a few thousand rupees but varies by load requirement.
How long does it take for GEPCO to install a new connection?
Typically, it takes 30–45 days after document verification and payment of the demand notice.
Can I apply for a GEPCO new connection offline?
Yes, you can visit the nearest GEPCO office and submit your application manually.
Do I need an electrician before applying for a GEPCO connection?
Yes, your internal wiring must meet GEPCO’s safety standards before meter installation.
Useful Resources for GEPCO Customers
- You can check and download your monthly bill using the Gepco Online Bill Check.
- For other distribution companies in Pakistan, you can try Online Bill Check.
Apply Today for a GEPCO New Connection
Getting a GEPCO new connection no longer has to be confusing or time-consuming. With the online portal, clear requirements, and step-by-step tracking, you can complete the process without hassle. If you are planning to move into a new house or start a business, begin your application today.
Need more help? Visit your nearest GEPCO office or call the helpline for direct assistance. Electricity is an essential utility—don’t delay your new connection.
