MEPCO

Mepco Head Office Multan

MEPCO Head Office Multan – Address and Contact Information

The MEPCO Head Office Multan is the central hub for all electricity-related services under the Multan Electric Power Company. It serves millions of customers across South Punjab by handling power distribution, customer complaints, billing inquiries, and new electricity connections. Whether you’re a residential, commercial, or industrial consumer, knowing how to contact MEPCO can save you time and help resolve your issues efficiently. In this detailed guide, you’ll find everything about the MEPCO Head Office Multan — its address, contact numbers, email, services, and useful tips to make your experience smoother.

Understanding MEPCO and Its Role

The Multan Electric Power Company (MEPCO) is one of the leading electricity distribution companies in Pakistan, operating under the jurisdiction of the Water and Power Development Authority (WAPDA). It provides electricity to more than thirteen districts in South Punjab, including Multan, Bahawalpur, Muzaffargarh, Dera Ghazi Khan, Rahim Yar Khan, and others.

MEPCO’s main objective is to ensure reliable and uninterrupted power supply to its customers. The MEPCO Head Office Multan supervises all sub-divisions and regional offices, maintaining system stability and addressing public issues efficiently.

MEPCO Head Office Multan Address and Location

If you need to visit MEPCO’s main office for a serious complaint, billing correction, or official inquiry, here’s the official address:

Address: MEPCO Head Office, Khanewal Road, Multan, Punjab, Pakistan

This location is easily accessible from all major routes in Multan. The building houses several departments, including customer services, finance, HR, operations, and technical support. It’s recommended to visit during office hours (Monday to Friday, 9:00 AM to 5:00 PM) for in-person assistance.

MEPCO Head Office Multan Contact Numbers

MEPCO offers multiple contact options for convenience. If you’re unable to visit physically, you can easily reach the staff by phone or email.

Customer Care Number: 061-9220273
Fax Number: 061-9220313
Complaint Cell: 0800-63726 (Toll-Free)
Email: complaint@mepco.com.pk

For general inquiries, complaints, or new connection queries, these channels are the most reliable. The toll-free number operates 24/7, ensuring that you can report outages, overbilling, or other technical problems anytime.

Services Offered by MEPCO Head Office Multan

The MEPCO Head Office Multan offers a wide range of essential electricity services to facilitate customers. Some of the key services include:

Complaint Resolution

Consumers can report complaints about power outages, billing issues, or meter faults. MEPCO’s complaint department records every case and ensures a quick response. The team also monitors unresolved complaints and forwards them to higher management if necessary.

New Connection Requests

If you are constructing a new home or business, you can apply for a new MEPCO connection at the head office or your nearest sub-division. You’ll need to provide a copy of your CNIC, property documents, and a completed application form.

Bill Inquiries and Corrections

Customers who receive incorrect or overcharged bills can visit the MEPCO Head Office Multan or check their bills online using the MEPCO Online Bill Check feature. This digital system allows you to view and print your electricity bill without waiting for a physical copy.

Load Management and Outage Updates

The office manages load schedules, maintenance updates, and outage notifications for the region. These updates ensure that customers stay informed about planned power interruptions.

Corporate and Technical Support

For business and industrial clients, the MEPCO Head Office provides energy audits, connection upgrades, and technical consultancy to ensure efficient power usage.

MEPCO’s Jurisdiction and Operational Areas

The MEPCO Head Office Multan supervises operations across a large region of Southern Punjab. Below are the main cities and districts under MEPCO’s control:

Multan
Bahawalpur
Dera Ghazi Khan
Muzaffargarh
Vehari
Lodhran
Rahim Yar Khan
Khanewal
Sahiwal
Pakpattan
Bahawalnagar
Rajanpur
Layyah

This vast operational network ensures that MEPCO delivers reliable electricity to millions of homes and businesses every day.

How to Contact MEPCO for Emergencies

MEPCO has established emergency hotlines for quick complaint registration. If you face issues such as transformer damage, voltage fluctuations, or line faults, contact your regional complaint office or use the toll-free number.

You can also submit complaints through MEPCO’s official website or via social media platforms, where customer care teams respond promptly. Always keep your reference number handy to track your complaint status.

Checking MEPCO Bills Online

Gone are the days when you had to wait for your physical bill to arrive. MEPCO now offers a user-friendly online bill system. By visiting the official online billing platform, you can view and download your latest electricity bill.

Visit the Online Bill Check portal, enter your 14-digit reference number, and instantly access your billing details. This feature is particularly helpful for customers living outside their hometowns or managing multiple properties.

Why MEPCO Head Office Multan Is Important

The MEPCO Head Office Multan serves as the backbone of the company’s operations. Here are a few reasons why it’s so essential:

It ensures consistent power distribution across all regions.
It addresses customer grievances through proper complaint management.
It oversees all technical, administrative, and operational functions.
It plays a vital role in infrastructure maintenance and development projects.
It connects MEPCO with federal authorities and energy regulators.

By maintaining strong communication between local offices and the central management, MEPCO’s head office ensures smoother operations and improved customer satisfaction.

Applying for a New Connection at MEPCO

To apply for a new electricity connection, follow these steps:

Visit the nearest MEPCO office or download the new connection form online.
Fill in all required information, including your CNIC, property details, and load requirement.
Submit your documents for verification.
After inspection, MEPCO will issue a demand notice.
Pay the fee at any designated bank.
MEPCO will install your meter once payment is confirmed.

For assistance during the process, you can visit the MEPCO Head Office Multan or contact the helpline for updates.

Digital Transformation and MEPCO’s Future

MEPCO has been investing heavily in technology and automation. The introduction of online billing, smart meters, and SMS notifications has made power management more convenient for customers. These digital tools are designed to reduce delays and errors while improving transparency.

The company also aims to shift towards renewable energy integration, ensuring sustainable growth and reduced dependency on fossil fuels. The MEPCO Head Office Multan plays a crucial role in implementing these strategic initiatives.

Customer Care and Complaint Tracking

MEPCO offers an efficient complaint tracking system to enhance customer satisfaction. After lodging a complaint, you’ll receive a tracking number, which allows you to monitor progress through the official website. If your issue remains unresolved, you can escalate it to the Director of Customer Services at the head office.

Always include your reference number and contact details in every communication for faster response.

Tips for Visiting MEPCO Head Office Multan

Visit during official working hours (9 AM–5 PM).
Carry your CNIC and electricity bill copy for verification.
For billing issues, note your meter reading in advance.
Avoid weekends and public holidays for in-person visits.
Use MEPCO’s online services whenever possible to save time.

These simple steps can make your visit to the MEPCO Head Office Multan more productive and hassle-free.

The MEPCO Head Office Multan is the heart of South Punjab’s electricity distribution system, ensuring millions of homes and businesses stay connected with uninterrupted power. Whether you need to report a fault, correct your bill, or apply for a new connection, MEPCO provides reliable solutions through its dedicated staff and digital platforms.

To make your experience easier, always keep your reference number handy and use online tools like the Online Bill Check feature to stay updated with your billing details.