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Qesco Quetta Contact Number

QESCO Quetta – Services, Coverage and Contact Information

Quetta Electric Supply Company (QESCO) is the primary electricity distribution company serving the province of Balochistan, Pakistan. As a vital branch of WAPDA’s power distribution network, QESCO plays a key role in ensuring a stable power supply across the largest province of the country. Whether you live in Quetta city or remote districts, knowing how to reach out through the QESCO Quetta contact number, understanding their services, and learning how to manage your electricity bills efficiently can save time and effort.

This guide provides a complete overview of QESCO’s services, coverage, and all available contact channels. It also explains how customers can use digital tools like QESCO Online Bill Check to manage payments and complaints efficiently.

Understanding QESCO Quetta

QESCO, short for Quetta Electric Supply Company, operates under the supervision of the Ministry of Energy (Power Division) of Pakistan. It was officially incorporated in 1998 after the restructuring of WAPDA’s power distribution sector. The company is responsible for the transmission and distribution of electricity in Balochistan, covering nearly 43% of Pakistan’s total land area.

However, due to the vast and challenging terrain, QESCO faces unique hurdles such as long transmission distances, extreme weather conditions, and sparse populations in certain regions. Despite these challenges, the company continues to improve its infrastructure and digital customer services to meet the growing energy demands of the province.

QESCO Quetta Contact Number and Helplines

For residents of Quetta and nearby districts, having quick access to the QESCO Quetta contact number is essential for resolving issues related to power outages, billing errors, or new connection requests.

You can reach the QESCO Quetta office through the following main contact points:

QESCO Quetta Head Office Contact Number: (081) 9201445
QESCO Helpline: 118 (available 24/7 for complaints and emergency assistance)
SMS Complaint Service: Send your complaint to 8118
Email: complaint@qesco.com.pk

These contact numbers connect you to the company’s customer care department, where representatives assist in resolving technical or billing-related concerns. If you are facing repeated electricity interruptions, the QESCO Quetta contact number is the fastest way to report an outage or follow up on an existing complaint.

QESCO Head Office Location

The main QESCO head office is located in Quetta city, serving as the central hub for management and operations.

Address: Zarghoon Road, Quetta Cantt, Balochistan, Pakistan
Working Hours: Monday to Friday, 9:00 AM to 5:00 PM

Customers can visit this office for matters related to new connections, name changes, meter replacements, or commercial inquiries. For faster service, it’s recommended to call ahead and confirm working hours or make an appointment using the QESCO Quetta contact number.

QESCO Coverage Areas

QESCO’s jurisdiction covers nearly all of Balochistan’s urban and rural districts. Some of the major areas served include:

Quetta
Zhob
Sibi
Khuzdar
Loralai
Turbat
Gwadar
Chaman
Pishin
Naseerabad
Panjgur
Killa Saifullah

This extensive coverage demonstrates QESCO’s role as one of the largest electricity distribution networks in Pakistan. The company’s operations include maintaining transmission lines, upgrading substations, and managing power load distribution across vast distances.

QESCO Services for Customers

QESCO offers several services designed to make electricity management easier for both residential and commercial users. These include billing, connection setup, maintenance, and online complaint systems.

New Electricity Connections

If you are constructing a new property or need an additional meter, you can apply for a new connection at the nearest QESCO office or online through the official NEPRA or QESCO portal. Required documents usually include a copy of your CNIC, property ownership proof, and a filled application form.

Bill Payment Options

QESCO has made paying bills more convenient by offering multiple channels. You can pay through:

Online banking and mobile apps
Easypaisa and JazzCash
Bank branches and post offices
Designated QESCO customer service centers

QESCO Online Bill Check

Checking your electricity bill online is one of QESCO’s most helpful digital services. Instead of waiting for a paper bill, customers can view or print their current and previous bills using the QESCO Online Bill Check feature.

You simply need to enter your 14-digit reference number found on your electricity bill. The digital system instantly retrieves your bill data, showing the due date, payable amount, and consumer information. This service is especially useful for people living in remote regions where postal delivery may take longer.

For users in other parts of Pakistan, you can also explore a general Online Bill Check service for all electricity companies.

Online Complaint Registration

Customers can submit complaints through the QESCO website or by sending an SMS to 8118. Issues such as billing discrepancies, meter faults, or prolonged outages can be reported online, and users receive tracking IDs to follow up on their cases.

Load Shedding and Power Updates

Through its official website and social media pages, QESCO regularly posts updates on scheduled maintenance, load shedding, and emergency power shutdowns. This transparency helps customers plan their day-to-day activities accordingly.

QESCO Quetta Billing and Tariff Structure

The billing system at QESCO follows NEPRA-approved tariff rates that vary according to consumer type. Residential, commercial, industrial, and agricultural users each have distinct pricing categories. The bills include charges for units consumed, fuel price adjustments, and taxes such as GST or TV license fees.

Customers can estimate their monthly electricity costs by multiplying the consumed units with the applicable rate. QESCO’s online tools also allow users to check and download duplicate bills in case of misplacement.

Importance of Using QESCO Quetta Contact Number

Reaching out through the QESCO Quetta contact number ensures prompt assistance in case of:

Sudden power failures or outages
Billing or overcharging disputes
Transformer or meter faults
Connection disconnection or reconnection issues
Safety concerns due to damaged cables or poles

The helpline staff is trained to log complaints immediately and forward them to the relevant department for resolution. Many users report that calling the QESCO number results in faster service compared to visiting physical offices.

Digital Transformation and Customer Support

QESCO has gradually introduced digital innovations to improve customer satisfaction. The online bill check portal, SMS complaint system, and mobile-friendly website demonstrate a shift toward convenience. Additionally, the introduction of online payment gateways reduces the need for standing in queues, offering a smooth experience even in remote areas.

The QESCO Quetta contact number remains the most reliable resource for urgent concerns, but for non-urgent matters like billing or connection queries, online platforms save time and effort.

Tips for QESCO Customers

To make the most of QESCO services, follow these simple tips:

Keep your reference number saved for online bill checks.
Report faults immediately through the helpline.
Regularly verify your bill details online.
Avoid using illegal connections to prevent penalties.
Stay updated on scheduled load shedding notices through QESCO’s website or social media.

By adopting these practices, customers can ensure consistent service and minimize disruptions.

QESCO Quetta stands as the backbone of Balochistan’s electricity distribution system, ensuring power access from Quetta to the farthest regions of the province. Whether you’re reporting a fault, checking your electricity bill, or applying for a new connection, knowing the QESCO Quetta contact number and using digital tools like QESCO Online Bill Check makes the process simpler and more efficient.

As QESCO continues modernizing its systems and expanding its services, customers are encouraged to take full advantage of its online platforms for convenience and reliability. If you haven’t yet checked your current bill, visit the QESCO Online Bill Check page today to view your latest billing details instantly and stay informed about your electricity usage.